Hailo Network IP Ltd | My app crashed when taking a payment.

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My app crashed when taking a payment.

Last Updated: Sep 29, 2014 07:37PM BST

If your app crashes when you are taking payment, turn your phone off and on again to reboot and restart the app. If the job is still there, proceed with the payment but if the job has disappeared, send us feedback via the app as quickly as possible.

Providing you have tapped ‘Take Payment’, the app will have recorded the job and the payment will still go through. Please make sure you have taken payment through Hailo, or an alternative method, before the passenger leaves.

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