Hailo Network IP Ltd | When do I start my meter?

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When do I start my meter?

Last Updated: Oct 02, 2013 10:31PM BST

All Hailo passengers are given up to five minutes free waiting time. You should only start your meter when your passenger boards the cab or the passenger has asked you to wait longer than the free five minutes waiting time. But please call the customer and let them know that you will start the meter if they do ask you to wait longer.  If it’s a cash job, you should also request the passenger pays a deposit up front for any additional waiting time.

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